Refund policy

Thank you for shopping with PhD Medical Supplies. We want you to be completely satisfied with your purchase.

Fast Delivery

• Free local delivery in Orlando on qualifying orders

• Statewide and nationwide shipping available

Easy Returns – 14 Days
You may return unused and unopened items within 14 days of delivery.
Items must be in original packaging and include proof of purchase.
To start a return, email phdpharmacy@live.com. Unauthorized returns will not be accepted.

Damaged or Incorrect Items
Please inspect your order on arrival and contact us immediately for replacements or refunds.

Non-Returnable Items

• Perishables, custom or personal care products

• Hazardous materials, sale items, and gift cards

Refunds
Approved refunds are issued to the original payment method within 7–10 business days after we receive and inspect your return.

For any questions, contact phdpharmacy@live.com.